• My PrettyLinks Are Redirecting Slowly

    Because PrettyLinks is a WordPress plugin and can be operating on many different web hosting configurations, alongside any number of other plugins and with any themes it is impossible for us to guarantee redirection performance. However, the good news is that if your pretty links are redirecting slower than you’d like, there are some things… >


  • My subscription is active but there’s no license key

    We have some users experiencing this issue. Our team is currently working on identifying and fixing the root cause. Thank you for your patience as we work to resolve this issue. In the meantime, if you login, and it shows your subscription as active, but does not show the license key on your account page,… >


  • Pretty Bar isn’t working, or it’s 404-ing?

    Pretty Bar isn’t working, or it’s 404-ing? If your Pretty Bar is not showing properly, or is returning a 404 error page, please try the following to correct the problem: >


  • PrettyLinks Clicks are way higher than other tracking solutions?

    Be sure to enable the Filter Robots feature in PrettyLinks -> Options -> Reporting page. Robots are constantly trolling websites, enabling this option will prevent known robots from being counted in the Clicks. This works best if the “Extended Tracking” Tracking Style is enabled as well. It’s also a good idea to add your own… >


  • PrettyLinks’s .zip file – potentially dangerous?

    We have had reports that a file included in PrettyLinks has recently been showing as “potentially dangerous” by some virus scanners. These reports are false positives, and you can safely download and install the plugin without worry. The reason for the false positive is a file we include from http://browscap.org/. This simple text file helps PrettyLinks identify which hits… >


  • Referrer is not hidden?

    In PrettyLinks, you can set your redirect type to Meta Refresh or Javascript to replace the original referrer with the pretty link url itself. So if the link was embedded on a page like https://www.coolforums.com/topic1/thread0/, then the referrer would not be shown as that URL but the Pretty Link URL (http://yoursite.com/xyz) instead. If you want… >


  • Slug is already taken

    PrettyLinks 2.0.0 and newer should be far less affected by this type of conflict than prior 1.x.x versions. However, on occasion there will still be conflicts between the slug you’re trying to use for a PrettyLinks and some other content on your site. The first thing to do is try and visit the URL with… >


  • When do you pay affiliates?

    Learn when PrettyLinks pays its affiliates. Follow our guide to understand the payment schedule and ensure timely earnings from your affiliate activities. >


Docs Didn’t Solve It?

Send us a message and someone from our Support Team will be in touch shortly.