Frequently Asked Questions


Can I migrate existing links into Pretty Links?

Yes, as long as you can export your links (either via an .htaccess file, an export script, or the database), you can use the Pretty Links' Importer to easily import your links. You can read more about exporting your links in our User Manual.

Where can I find my Pretty Links activation code?

Once you purchase Pretty Links you'll receive an email containing your license key. Your license key is also available by logging into your account on

How do I get started with Pretty Links?

Getting started with Pretty Links is incredibly easy. Everything you need to know you can find on our Getting Started page.

About Pretty Links

Can I use Pretty Links on non-WordPress sites?

Pretty Links is a WordPress-only plugin. As such it can only be installed on based websites or Business domains.

You can install Pretty Links on any new or existing WordPress website without interrupting your existing content.

The shortened links you create with Pretty Links on your WordPress website can be shared anywhere, such as forums, social media, email campaigns, PDF and Word Documents, QR Codes… basically anywhere you can share a link.

What is Pretty Links in a nutshell?

Pretty Links is a custom link shortener, URL redirection tool, and branded link management plugin for WordPress. It allows you to create link redirects from your website's domain. Pretty Links gives you complete control over how your links look and where they redirect. It also allows you to group, organize, and automate your link strategy completely.

Who will find Pretty Links useful?

Pretty Links is particularly useful to affiliate marketers. It helps them to clean up, brand, group, organize, and track their links. In addition to affiliate marketing, Pretty Links is also useful to bloggers, podcasters, merchants, social media marketers, and anyone else who wants to easily take control of their link strategy.

Can I use Pretty Links on my clients’ sites?

Purchasing a Pretty Links Executive license will enable you to install active copies of it on up to 25 of your clients’ sites.

Can I use Pretty Links with any WordPress theme?

Absolutely! Pretty Links operates mainly in the WordPress admin, but the front end features should be totally compatible with any WordPress theme.

Purchasing Pretty Links

Why is a yearly subscription required to purchase Pretty Links?

Your link strategy is central to your business' online marketing efforts. It's critical that your site and links always remain secure, up to date, and stable. When you buy Pretty Links you can use it for a year, but in order for us to continue providing you with a high level of support and regular updates, we require an automatic yearly renewal. Of course, regardless of whether you renew or not, Pretty Links will still work completely.

Will my pretty links stop working if my license expires?

Ongoing Pretty Links software updates will be absolutely critical to the security, performance, and overall success of your site. So if your license expires, you’ll be encouraged to renew Pretty Links. Don’t worry though, the pretty links you've created will continue working, and you'll have access to all other features (core and premium) as long as Pretty Links is installed. Also, don’t forget that our support team is always here to ensure you're well taken care of.

Do you offer refunds?

Yes. Pretty Links has an unconditional 14-day money back guarantee.


Why does my subscription show as active but there ‘s no license key?

We have some users experiencing this issue. Our team is currently working on identifying and fixing the root cause. Thank you for your patience as we work to resolve this issue.

In the meantime, if you login, and it shows your subscription as active, but does not show the license key on your account page, please contact support.

They will be able to fix the issue and restore your license key.

Do you have an affiliate program?

Yes, we have a great and profitable affiliate program. You can learn more about it by visiting our affiliate program information page.