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customer experience

How to Improve the Customer Experience on Your Website (5 Tips)

Your website plays an important role in your business’s overall profitability. The online customer experience is a crucial element of your site, and failing in that department can have an immediate and long-term impact. Fortunately, there are several ways you can proactively improve the customer experience on your website. Some are inexpensive and easy to…

How You Can Use Chatbots to Increase Conversions

Chatbots are becoming a popular feature on many websites. However, they may seem difficult to implement at first glance. It’s easy to assume that adding a chatbot to your site will require advanced technical know-how. Fortunately, there are plenty of easy ways to implement and benefit from chatbots. That’s good news, since this technology is…

3 Automated Redirects for Improving Your Site’s Effectiveness

Link redirects are useful, but are an often overlooked tool for site management. Manually implementing them can also be a time sink, but automating them can help solve the issue and also offer some user-focused benefits into the bargain. Automated redirects enable you to send users to a targeted web page based on their location,…