{"id":8791,"date":"2022-05-03T17:00:14","date_gmt":"2022-05-03T17:00:14","guid":{"rendered":"https:\/\/prettylinks.com\/?post_type=pauple_helpie&#038;p=8791"},"modified":"2026-07-10T03:04:17","modified_gmt":"2026-07-10T09:04:17","slug":"my-subscription-is-active-but-there-s-no-license-key","status":"publish","type":"ht_kb","link":"https:\/\/prettylinks.com\/fr\/docs\/my-subscription-is-active-but-there-s-no-license-key\/","title":{"rendered":"Mon abonnement est actif, mais je n'ai pas de cl\u00e9 de licence"},"content":{"rendered":"<p class=\"wp-block-paragraph\">Certains utilisateurs rencontrent ce probl\u00e8me. Notre \u00e9quipe s'efforce actuellement d'en identifier la cause et d'y rem\u00e9dier. Nous vous remercions de votre patience pendant que nous travaillons \u00e0 la r\u00e9solution de ce probl\u00e8me.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">En attendant, si vous vous connectez et que votre abonnement appara\u00eet comme actif mais que la cl\u00e9 de licence n'appara\u00eet pas sur la page de votre compte, veuillez <strong><a href=\"https:\/\/prettylinks.com\/fr\/premium-support-request\/\">Contacter l'assistance<\/a><\/strong>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Ils peuvent r\u00e9soudre le probl\u00e8me et r\u00e9tablir votre cl\u00e9 de licence.<\/p>","protected":false},"excerpt":{"rendered":"<p>Some users are experiencing this issue. Our team is working on identifying and fixing the root cause. Thank you for your patience as we work to resolve it. In the meantime, if you log in and your subscription shows as active but your account page does not show the license key, please contact support. They&hellip;<\/p>","protected":false},"author":30614,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"om_disable_all_campaigns":false,"_strive_editorial_status":"not-started","_strive_copy_of":0,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"ht-kb-category":[712],"ht-kb-tag":[],"class_list":["post-8791","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-troubleshooting"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/prettylinks.com\/fr\/wp-json\/wp\/v2\/ht-kb\/8791","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/prettylinks.com\/fr\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/prettylinks.com\/fr\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/prettylinks.com\/fr\/wp-json\/wp\/v2\/users\/30614"}],"replies":[{"embeddable":true,"href":"https:\/\/prettylinks.com\/fr\/wp-json\/wp\/v2\/comments?post=8791"}],"version-history":[{"count":2,"href":"https:\/\/prettylinks.com\/fr\/wp-json\/wp\/v2\/ht-kb\/8791\/revisions"}],"predecessor-version":[{"id":18891,"href":"https:\/\/prettylinks.com\/fr\/wp-json\/wp\/v2\/ht-kb\/8791\/revisions\/18891"}],"wp:attachment":[{"href":"https:\/\/prettylinks.com\/fr\/wp-json\/wp\/v2\/media?parent=8791"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/prettylinks.com\/fr\/wp-json\/wp\/v2\/ht-kb-category?post=8791"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/prettylinks.com\/fr\/wp-json\/wp\/v2\/ht-kb-tag?post=8791"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}